Other SOP's

Standby / Unemployment Filing Instructions

1. Create or Log Into SecureAccess Washington (SAW) and ESD eServices

The employee must go to the Washington Employment Security Department (ESD) unemployment benefits website and create a SecureAccess Washington (SAW) login if they do not already have one. Once logged in, they should access eServices.

2. File a New Unemployment Claim (or Reopen an Existing Claim)

In eServices, the employee should start a new unemployment benefits application (or reopen a claim if they have filed previously). They must list the company as their most recent employer, select “Laid off – lack of work / end of season” as the reason for separation, and enter their last day of work.
ESD uses this information to determine eligibility.

3. Request Standby During the Claim

When the application asks whether the employee expects to return to work or if they are requesting standby, they should answer “Yes” and enter the expected return-to-work date provided by the company.
After the claim is established, the employee may also request standby by logging into eServices, opening their active claim, selecting “I want to,” and clicking “Request standby.”

4. Watch for Approval or Denial from ESD

ESD (not the employer) determines whether the employee qualifies for standby. The employee will receive a notice by mail or through their eServices account showing approval dates or a denial.
If standby is denied, the employee may still be eligible for unemployment benefits, but they will be required to complete and report weekly job searches instead of being waived.

5. File Weekly Claims and Report Any Earnings

The employee must file weekly claims in eServices every week, even if no income was earned.
File weekly claims even while waiting for standby approval
Missing a week = no pay for that week
If the employee works any hours during the week (such as snow work or small jobs), they must report their gross earnings for that week. ESD will adjust the benefit amount accordingly.

Important note:

The expected return to work date needs to be only 4 weeks maximum. If you set it higher, you will be automatically denied
This is to be requested every 4 weeks until we return
When requesting standby, enter the return-to-work date provided by the company. If unsure, use the earlier date in the range.

What You’ll Need

Employees should have this ready when they apply online in eServices:

Full legal name, birthdate, and Social Security number.
Washington driver’s license or state ID, if they have one.
Mailing address, phone number, and email

Work and Employer Information

Employees will also need details covering at least the last 18 months:

Names and mailing addresses of all employers, including Green Garden Landscaping, plus dates of employment for each.

Information related to employment at Green Garden Landscaping:

Company name: SuperSonic Solutions, LLC
DBA: Green Garden Landscaping
Mailing address: 522 W Riverside Ave #7352 Spokane, WA 99201
Owner name: Derrick Chu
Last day worked: (insert last day worked at GGL for the end of the season)
Reason for separation: Temporary layoff due to end of season

If you were employed during the ownership transition (including anyone working here in May 2025), please use June 2, 2025 as your start date. Employees hired on or after June 3, 2025 should use their actual hire date. If you’re unsure which date applies to you, please reach out, and we’ll be happy to help.

Frequently Asked Questions (FAQ)

Do I need a letter from Green Garden Landscaping to apply for unemployment or request standby?

No. You do not need a letter from the company. You can file your unemployment claim and request standby directly through ESD eServices. Once you submit the standby request, ESD will notify Green Garden Landscaping to confirm your expected return-to-work date.

What happens after I request standby?

After you request standby:

1. ESD reviews the request
2. Green Garden Landscaping must confirm your return-to-work date

ESD makes the final decision

You will receive a notice in your eServices account or by mail showing whether standby was approved or denied.

If standby is denied, you may still receive unemployment benefits, but you will be required to complete and report weekly job searches.

Do I still need to file weekly claims if I’m on standby or waiting for approval?

Yes. You must file a weekly claim every week, even:

While waiting for standby approval
If you earned no income that week

If you work any hours (such as snow work or small jobs), you must report your gross earnings for that week. Missing a weekly claim can delay or reduce your benefits.

Company Feedback

Your experience here matters, and we want to make sure we’re building a place you’re proud to work at. Whether it’s something you appreciate, something that’s frustrating you, or just an idea – we want to hear it. Big or small, it all matters.

Please use the anonymous feedback form link below so you can share whatever’s on your mind, no pressure. This isn’t about complaining or getting anyone in trouble. It’s about making things better for all of us.

You can submit at any time. Again, everything is anonymous and all feedback is welcome.

Let’s keep building this together.