Green Garden Landscaping Logo
Start the Conversation
BACK TO EMPLOYEE PORTAL

Field Crew SOP's

Field Crew Daily Checklist

Morning Preparation
  • Review daily task notes and confirm all necessary tools present
  • Verify all required hand & power tools are loaded
  • Remove trash from truck interior

Before leaving the shop each morning:

  • Oil level ✓
  • Tire condition ✓
  • Hydraulic fluid ✓
  • Brakes responsive ✓
  • All lights working ✓

Required Non-Power Tools

  • 2x Rakes
  • 2x Hula Hoes
  • 2-3x Garbage Buckets
  • 2x Spade Shovels
  • 1x Loppers (keep inside truck)
  • 1x Hedge Shears (keep inside truck)
  • 1x Pole Pruner
  • 2x Hand Pruners (self-owned)

Required Power Tools

  • Leaf Blowers (1 per person during leaf cleanup)
  • 1x Hedge Trimmer
  • 1x Line Trimmer

Required Truck Tools/Equipment

  • 1x Tall Ladder
  • 1x Short Ladder
  • 2x Gas Cans (1x Regular, 1x Mixer)
  • 2x Tarp
  • Extra roll of line trim string
  • Star wrench (hedge trim head)
  • Trash bags

USDOT Requirements

  • Jumper Cables
  • Fire Extinguisher
  • Flares

Morning Truck Setup

  • 2 mowers
  • 2 line trimmers
  • 2 mini blowers
  • 1 pack of line trimmer string
  • 2 gas cans (1 mix, 1 regular)

Field Crew SOP's

Safety Protocol

VEHICLE & DRIVING

Who Can Drive
  • Only crew leads and drivers designated by management
  • Follow traffic laws—no exceptions
  • Back up slowly and use spotters when needed
  • Never use phone while driving (emergency calls only)
    • Request for a phone mount if needed
  • If pulled over: be respectful, provide driver’s license and registration
  • Report all accidents to Harold immediately (even minor fender benders)
  • Stop safely and check for injuries
  • Notify Harold immediately
  • Take photos of damage and scene
  • Get contact info from witnesses
  • Document everything & take photos of damage and scene
    • Including damage, license plate, their vehicle, our vehicle and where the incident happened
  • Exchange information with other driver

SAFETY & INCIDENT REPORTING

Safety is Non-Negotiable
  • Report ALL hazards and incidents immediately
  • If you see someone working unsafely, speak up
  • No job is worth someone getting hurt
  • Safety glasses ✓
  • Work gloves ✓
  • Steel-toe work boots ✓
  • Rain suit (provided as needed)
  • Helmet (if working at heights)
  • Lift with your legs, not your back
  • Wear all required PPE on every job
  • Never work in extreme heat without breaks and water
  • Report equipment problems—don’t use broken tools
  • Keep work areas clear of trip hazards
  • Use equipment guards—never disable them

Customer Complaint or Extra Work Request

  • Don’t commit to anything on your own
  • Contact your crew lead or Harold immediately via WhatsApp or call

Damage to Customer Property or Vehicle

  • STOP work immediately
  • Take photos from multiple angles
  • Document exactly what happened
  • Contact Harold right away

Equipment Fails During Service

  • Contact Harold or Account Manager immediately
  • Assess if you can work around it until team comes
  • Contact crew lead for guidance on repair vs swap vs reschedule

Weather Delay or Job Can’t Be Completed

  • Notify office via WhatsApp immediately
  • Update LMN with reason and time spent

Safety Concern or Near-Miss

  • Report immediately to crew lead
  • Describe what happened and what could have been prevented
  • Document in LMN notes

Field Crew SOP's

LMN CREW APP

Overview

LMN is where you clock in/out, view your schedule, and document every job.

See detailed LMN SOPs in the LMN tab for:

  • Getting started & login
  • Clocking in/out procedures (shop, drive time, job time)
  • Reading your daily schedule
  • Job notes and instructions
  • Adding photos and documenting work
  • Flagging issues or upsells
  • Multi-crew and split scenarios
  • Troubleshooting common errors

Quick Reference:

  • Clock in when you arrive at shop
  • Clock in again when driving to first job
  • Clock in for each job task
  • Clock out when job is complete
  • Take before and after photos of every job
  • Write clear job notes (arrival, departure, bucket usage, quality details, photos)
  • Flag any issues or upsells for office to follow up
  • Once uploaded, can be deleted of phones

Field Crew SOP's

PAY & COMPENSATION

How You Get Paid
  • Schedule: Bi-weekly
  • Day: Fridays
  • Method: Direct deposit to your bank account
  1. Download ADP Mobile app (link in your email)
  2. Log in and view your pay stub
  3. See hours worked, deductions, and net pay
  4. Report any discrepancies to management immediately

 

You can also review your hours within the LMN App under “Crew Tracking”

See Bonuses tab for details for updated Bonuses

Field Crew SOP's

End of Day Closing Shop SOP

Complete in order before leaving the property.

1. Secure the garage
  • Close the garage door fully
  • Pull the lever on the left side toward you (to the left)
  • Close and lock the safety box, bottom and top
  • Lights off after the garage door is confirmed closed
  • Lock every interior and exterior door — pull the handle after locking to confirm
  • Double-check the bottom door — physically test it, don’t assume
  • Return the mudroom door key to the lockbox and change the numbers
  • Try the lever on the lockbox to confirm it’s actually locked
  • Lock the outside shed and give the chain a hard yank to verify
  • Gate Lock – Pull it firmly toward you to set it, then lock and yank to confirm
  • Chain must be as tight as possible — no gaps a person could slide through
  • Engage the brake on the gate wheel
  • Take a photo of the lock & Send to Work Chat so team can arm the system
  • Don’t leave the property until the photo is sent.
Your Privacy Choices